REFUND, RETURN, SHIPPING POLICY
Store Policies
- We do not carry FFL
- Customers must be 18+ years old to
- Orders over $250 for USPS or $500 for UPS/FedEx must ship via signature
- First orders for customers must ship to the same address as the billing Subsequent orders may ship to a separate address.
- Barrels are not covered for catastrophic failures (KB’s) that occur as a result of reloaded
- For Domestic orders only (no International, Puerto Rico, Guam orders)
Warning! – Parts Purchasers! We recommend certified armorers install all parts. It is the purchaser’s responsibility to be absolutely certain that any parts ordered are correctly fitted & installed. Firearms are complicated mechanisms andImproper Fitting of Parts May Result In A Dangerous malfunction, Damage To The Firearm & Serious Injury To The Shooter & Other Persons. The purchaser & installer of parts must accept full responsibility for the correct adjustment & functioning of the firearm after such installation.
Returns, Exchanges, and Credits
- Please allow up to 4 weeks for returns to be processed
- Shipping and handling fees are Return costs must be prepaid by the customer.
- All items will have a 25% restocking fee if
- Custom orders (including custom coating, machine work and other services), used barrels, and installed sights are final and no returns or exchanges will be authorized or
- Closeouts and discontinued items are not eligible for return or All sales final.
- Returns and exchanges will be accepted only when an Outlier Suppliers (OTLR) Customer Service Representative gives prior authorization and issues a Return Merchandise Authorization (RMA). Issuance of an RMA does not guarantee a full refund of product cost. This amount will be determined once the product is received and
- All returns must have the RMA form filled out and included along with the RMA number visible on the outside of the package or processing will be
- New merchandise must be returned within 90 days of the date of purchase. The merchandise must be returned in the original unmarked and undamaged package in which it was If the merchandise or packaging is found to be used or damaged, the return will be subject to a restocking fee. This fee will be calculated based on the amount of damage to packaging/product.
- All invoices paid by credit card will be credited back to the original credit card used for the purchase. All invoices paid with cash, money order, or check will be refunded by company Under certain circumstances, an in-store credit may be issued.
- Warranty issues are handled directly with the respective manufacturers. Outlier Suppliers (OTLR) is not responsible for providing a refund or exchange for products manufactured by another
- Outlier Suppliers (OTLR) parts will not be accepted for return/exchange until inspected by a Outlier Suppliers (OTLR)
- Outlier Suppliers (OTLR) charges a $35.00 fee for all returned
- Ammo cannot be
The Magnuson-Moss Act (Public Law 93-637) does not require any seller or manufacturer of a consumer product to give a written warranty. It does provide that if a written warranty is given, it must be designated as “limited” or as “full” and sets minimum standards for a “full” warranty. Not All Pink Corp (DBA Outlier Suppliers) has elected not to provide any written warranty, either “limited” or “full”, rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. There are certain implied warranties under state law with respect to sales of consumer goods. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Outlier Suppliers (OTLR) wishes to assure its customers of its continued interest in providing service to owners of Outlier Suppliers (OTLR) firearms.